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HiTek Solutions
Restaurant dining room in service (reference photo)

Restaurants · POS · Soft Restaurant®

Restaurant support and POS that survives peak hour.

We sell and implement point-of-sale — including Soft Restaurant® — and leave network, checkout and kitchen ready for service in Cancun and the Riviera Maya. Not a loose license: the floor running.

Reference photograph of restaurant operations. Not a HiTek venue.

ENES

Restaurant dining room (reference)
Professional kitchen (reference)
Bar (reference)
Table service (reference)
Plate in service (reference)
Evening dining room (reference)

What breaks on the floor

If checkout dies, service dies.

In Cancun, peak hour will not wait for a Windows reboot. POS, kitchen printers, waiter handhelds and guest Wi-Fi fight over the same improvised link.

Soft Restaurant® and the till hardware work when power and network are stable — and someone in Cancun answers. Not when a USB dongle sits next to the oven.

We integrate POS into the venue: stations, kitchen printers, operations Wi-Fi split from guests, and support with real Cancun / Playa / Tulum response times.

Professional kitchen line in service (reference photo)Referencia
Reference photograph of restaurant operations. Not a HiTek venue.

Typical jobs

Three floor scenarios — no invented client names.

Challenge and result in operations. Photos are real restaurant references, not published HiTek venues.

Restaurant dining room in service (reference photo)Referencia
Reference photograph of restaurant operations. Not a HiTek venue.

Cancun · hotel zone

Peak hour: till and kitchen printer cannot share tourist Wi-Fi

Challenge. POS froze when the room was full. Waiters and guests on one network. Reprinting kitchen tickets delayed the line.

Result. Soft Restaurant® stations on an operations network, kitchen printers, guest Wi-Fi split off. The shift opens; tourists do not kill the till.

  • Soft Restaurant®
  • Ops network
  • Kitchen printer
  • Split Wi-Fi
Restaurant bar ready for service (reference photo)Referencia
Reference photograph of restaurant operations. Not a HiTek venue.

Playa del Carmen · bar

Bar: fast tickets, humidity and power cuts

Challenge. One improvised station. Every outage killed the till mid-ticket. Bar inventory lived in Excel.

Result. POS sized for the bar, UPS on the critical station, restaurant software for sales and stock. Fewer handwritten tickets.

  • Bar POS
  • UPS
  • Soft Restaurant®
  • Local support
Professional kitchen line in service (reference photo)Referencia
Reference photograph of restaurant operations. Not a HiTek venue.

Tulum · kitchen line

Kitchen: the ticket arrives, or the line improvises

Challenge. Orders by shouting. Delivery and floor without one flow. The kitchen did not see tickets on time.

Result. Kitchen printers and stations on the same POS. One order path — floor and takeaway.

  • Kitchen printer
  • POS
  • Kitchen LAN
  • Training

The floor we have to keep running

Real restaurant photographs (Unsplash / Pexels). Dining room, kitchen, bar and service — not HiTek venues.

  • Restaurant dining room (reference)Referencia
    Reference photograph of restaurant operations. Not a HiTek venue.
  • Professional kitchen (reference)Referencia
    Reference photograph of restaurant operations. Not a HiTek venue.
  • Bar (reference)Referencia
    Reference photograph of restaurant operations. Not a HiTek venue.
  • Table service (reference)Referencia
    Reference photograph of restaurant operations. Not a HiTek venue.
  • Plate in service (reference)Referencia
    Reference photograph of restaurant operations. Not a HiTek venue.
  • Evening dining room (reference)Referencia
    Reference photograph of restaurant operations. Not a HiTek venue.

What we deliver

POS sales + implementation + support. Soft Restaurant® in scope.

License, stations, printers, network and training. Soft Restaurant® is Mexico’s most used restaurant software; we install it and leave it operable on your floor.

  1. 01

    POS and Soft Restaurant®

    Sale and install of Soft Restaurant®, till stations, kitchen printers and peripherals — sized by tables and shifts, not a generic catalog.

  2. 02

    Operations network vs guest Wi-Fi

    The till does not share an SSID with ten tourist video streams. We segment operations, kitchen and guests.

  3. 03

    Power and till backup

    An 8-second outage cannot wipe the shift. UPS on critical stations and a rule for what drops first.

  4. 04

    Support in Cancun and Riviera Maya

    Preventive and corrective, remote when possible, on site when the till will not open. We do not run a 24/7 NOC.

Who this is for

  • Hotel-zone restaurants and bars

    Long shifts, tourist tickets and CFDI. The till has to open every night.

  • Kitchens, dark kitchens and delivery

    Printers, ticket times and order channels. Without a clear POS, the line becomes shouting.

  • Beach clubs, cafés and QSR

    Few stations, high volume. Right-sized hardware and a network that survives humidity.

  • Hotels with F&B

    Restaurant POS that does not fight guest Wi-Fi or the property CCTV.

Coverage

Restaurants in Cancun, the islands and the corridor to Tulum.

Based in Cancun. We serve hotel-zone, downtown, beach and island venues. Travel is quoted per site.

Cancun and north coast

  • Cancun
  • Hotel Zone
  • Puerto Juarez
  • Punta Sam
  • Costa Mujeres
  • Playa Mujeres
  • Puerto Cancun
  • Alfredo V. Bonfil
  • Downtown / supermanzanas

Islands

  • Isla Mujeres
  • Holbox
  • Chiquila

Riviera Maya

  • Puerto Morelos
  • Punta Maroma
  • Playa del Carmen
  • Playacar
  • Puerto Aventuras
  • Akumal
  • Tulum
  • Tulum town
  • Tankah

Holbox and Isla Mujeres are quoted with a boat window. A jungle venue in Tulum is not the same visit as a Kukulcan storefront.

Why HiTek on the restaurant floor

  • We do not sell a license alone

    Soft Restaurant® without network, printer and UPS is a till that fails on Friday. We integrate the system into the venue.

  • Same brief as the rest of the property

    If there is CCTV, Wi-Fi or Starlink, they are sized together. One owner of delivery.

  • Local support, not a distant call center

    Cancun and Riviera Maya times. Survey with no purchase lock-in.

How we work

From survey to a shift that opens

  1. 01

    Survey

    Tables, stations, kitchen, sales channels and whether Soft Restaurant or another POS is already in place.

  2. 02

    Till and network design

    Licenses, hardware, printers, operations VLAN and power.

  3. 03

    Install and training

    Go-live before service. Staff run the shift, not the technician.

  4. 04

    Support

    Preventive and corrective. You keep a record of what was installed.

Till questions

Do you sell Soft Restaurant® or only install it?

Sales, implementation and support. Soft Restaurant® is third-party software; we size it with the venue’s hardware and network. We are not the manufacturer.

Does it include CFDI invoicing?

Soft Restaurant® supports electronic invoicing in Mexico. Exact tax scope is confirmed in the survey (PAC, certificates, shifts).

Does this work for a food truck or only a fixed restaurant?

A right-sized POS: few stations, a printer and a stable link. We survey power and connectivity — including Starlink if there is no fiber.

Do you offer 24/7 support?

No. Preventive and corrective support, remote and on site in Cancun and the Riviera Maya. We do not operate a monitoring center.

Does the survey lock me into buying the POS?

No. Venue and service flow first. Then a proposal for licenses and hardware.

Will the till survive Friday?

Tell us the venue (Cancun, Playa, Tulum, Isla Mujeres or Holbox), how many stations, and whether you already run Soft Restaurant. We survey first.

HiTek Solutions. Calle 35, SM 68 MZ 1 LT 10 No. 109, Cancún. Tel. 984 404 9129.